Visas

Last updated: December 6, 2021

We understand your concern about visas and travel in light of the continuing impact of the coronavirus (COVID-19) pandemic and appreciate your patience as we safely resume our operations. While we aim to schedule as many appointments as resources and safety allow, the United States Embassy in Ukraine has not yet returned to normal visa operations. We are processing all categories of immigrant visas at this time, but are still unable to provide routine appointments for tourist or business visas. We have opened a limited number of appointments for students and petition-based visas, but there are likely to be increased wait times for services due to substantial backlogs.

Travel on/after November 8, 2021:  On October 25, President Biden announced the United States will adopt a global air travel policy. This policy prioritizes public health, protecting U.S. citizens and residents as well as those who come to visit us. Effective November 8, all non-citizen, nonimmigrant (not a U.S. citizen, U.S. national, lawful permanent resident, or traveling to the United States on an immigrant visa) airline passengers traveling to the United States, must demonstrate proof of vaccination as defined by the U.S. Centers for Disease Control and Prevention (CDC) Director Order prior to boarding a U.S. bound aircraft. More details regarding what constitutes full vaccination are available on this page of the CDC website.

All travelers to the United States, regardless of vaccination status, must show a pre-departure negative COVID-19 viral test taken within one (1) day of travel to the United States prior to boarding.This applies to all travelers – U.S. citizens, lawful permanent residents (LPRs), and foreign nationals. Additional information may be found on CDC’s website.

Passengers will need to show their vaccination status, and airlines will need to:

  • Match the name and date of birth to confirm the passenger is the same person reflected on the proof of vaccination.
  • Determine that the record was issued by an official source (e.g., public health agency, government agency) in the country where the vaccine was given.
  • Review the essential information for determining if the passenger meets CDC’s definition for fully vaccinated such as vaccine product, number of vaccine doses received, date(s) of administration, site (e.g., vaccination clinic, healthcare facility) of vaccination.

Airlines must deny boarding to passengers who do not meet these requirements or those who test positive for COVID-19.

For additional information or if you have specific questions, please contact your airline and visit the CDC’s website.

Health and safety

You must wear a face mask when visiting the Embassy. If you are feeling ill or have reason to believe you have been exposed to COVID-19, please do not enter the Embassy and reschedule your appointment for a later date.

The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.

See our Directory of Visa Categories to determine which visa category might be appropriate for your purpose of travel to the United States.

A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.

Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.

(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).

To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:

  • Email: Applicants may send questions to support-Ukraine@ustraveldocs.com in Ukrainian, Russian, or English. Email inquiries will receive a response within 2 business days.
  • Telephone: Please contact a customer service representative using one of these telephone numbers:
  • Callers in Ukraine: (044) 358-8066
    Call Center will be open to callers from 9:00am to 9:00pm, Monday through Friday, Ukraine time. No Personal Identification Number (PIN) or fee payment is required to call.
  • Callers in the United States: (703) 988-7107
    The U.S. number will be available from 7:00am to 3:00pm Eastern Time, Monday through Friday. No Personal Identification Number (PIN) or fee payment is required to call.
  • In Person:
    U.S. Embassy Consular Section
    4 Aircraft Designer Igor Sikorsky Street,
    Kyiv, Ukraine 04112

The Department of State manages the visa process strictly but fairly in order to best protect the United States.  We are committed to the essential openness for which the United States has always been known.  Travel to the United States is welcomed and encouraged.

We promise to you, the visa applicant, that:

  • We will treat you with dignity and respect, even if we are unable to grant you a visa.
  • We will treat you as an individual and your case as unique.
  • We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
  • We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
  • We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
  • We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
  • We will provide information on nonimmigrant appointment waiting times at every Embassy and Consulate posted here.
  • We will explain the reason for any visa denial to you.

Furthermore, if you are a:

  • Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
  • Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
  • Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.

At the same time, we expect you, the visa applicant, to:

  • Plan your travel and visa application as far in advance as possible.
  • Complete your application fully and accurately.
  • Be forthcoming about your purpose and plans.
  • Prepare for your interview by being able to clearly and concisely describe your intentions.