Frequently Asked Questions Pilot for DS-82 Payment


The U.S. Department of State is conducting a pilot program allowing U.S. citizens resident in Ukraine to pay for a DS-82 U.S. Passport Renewal Application online. Beginning April 11, 2021, adult passport renewal applicants in Ukraine, wishing to pay the application fees online via electronic funds transfer from a U.S. based bank account, U.S. or international credit or debit card, Amazon Pay, or PayPal may do so.  Paying online for a U.S. passport renewal through this mechanism allows you to mail your application to the U.S. Embassy in Kyiv without the need to apply in person at the Embassy. The process is also more convenient because you can apply 24 hours a day, seven days a week.

For more information on the pilot, please refer to the Frequently Asked Questions.

Frequently Asked Questions 

You may be eligible to apply via online payment if you are an adult (16 years and older) who already has a 10-year U.S. passport book issued no more than 15 years ago. You must be resident in and have a mailing address in Ukraine.

No. Online fee payment and mail-in review is only available for adults (16 and older) with a 10-year passport book that was issued 15 years ago or less.  To apply for a minor’s passport, both parents/guardians must authorize in person the issuance of the child’s passport.  For more information, click here.  Children under age 16 cannot apply for a passport by themselves.

No. To participate in the pilot, you must have in your possession a passport book that is valid for ten years. During the application process, you will be required to mail your current passport and your passport application to the U.S. Embassy.

If you do not have your passport book in your possession, you must apply for a new one in person using a DS-11 passport application form.

No. You will need to apply for a new passport in person at the U.S. Embassy. Instructions can be found here.

You can pay the $110 fee by electronic check/transfer, credit/debit card, PayPal, or Amazon Pay on This amount cannot be altered. You must pay the fee in U.S. dollars. The fee is non-refundable.

No. All you need is a computer or mobile device with internet access and a web browser.

Yes. The payment form on will be encrypted to ensure your personal information is secure. is a secure portal used by more than 40 U.S. government agencies to collect forms and payments. uses 128-bit SSL encryption to protect your transaction.

No. You must complete a new payment form for each passport application.

Please mail your electronic payment confirmation, current passport,  passport photo that meets the requirements, and filled out and signed DS-82 application via the courier company Elin Ltd. to the following address:

American Citizen Services
U.S. Embassy
4 Igor Sikorsky St.
Kyiv 04112
Tel.: +380445215566

  1. Acknowledge the disclaimers and notices;
  2. Verify your eligibility;
  3. Visit the link;
  4. Pay for the U.S. passport;
  5. Await email confirmation for passport payment;
  6. Print email confirmation of passport payment;
  7. Fill out DS-82 Application including signature and photo;
  8. Mail email confirmation for passport payment, signed DS-82 application, prior passport, and photo to the U.S. Embassy in Kyiv by Elin Ltd. courier company.

No.  Please mail the application to the U.S. Embassy in Kyiv using Elin Ltd. courier company.

You should receive your passport by courier within 2-3 weeks after the application has been approved. If you have a need for immediate international travel, we may be able to issue you a limited validity emergency passport that will be valid for up to one year.  Please send us an e-mail at  with details of the emergency and we will advise you on the next steps.

You may check the status of your passport application using the online system or by contacting the Consular Section at the U.S. Embassy in Kyiv by email at We ask that you wait at least five business days after mailing your documents to the U.S. Embassy before sending an inquiry.