Emergency Contact Information for U.S. Citizens

If you are an American citizen in need of emergency assistance, please call +38-044-521-5566 during regular business hours or +38-044-521-5000 after hours. For non-emergency assistance, you can reach us via e-mail at kyivacs@state.gov

Overseas Citizens Services Emergency Number in the United States: 202-501-4444 (call from overseas); 1-888-407-4747 (from the U.S.)

These numbers are NOT for visa inquiries.

Operational hours of the U.S. Embassy in Kyiv (and associated offices/sections) are Monday–Friday,  8:30 a.m. – 5:30 p.m. Consular services are by appointment only.

The Embassy is closed to the public on weekends and U.S. and Ukrainian Holidays.

For more information, please contact: 044-521-5000.

The U.S. Embassy address is:

U.S. Embassy in Ukraine
4 A.I. Sikorsky St. (formerly Tankova)
04112 Kyiv, Ukraine

(Nearest metro: Beresteiska)

Consular Section public hours are Monday-Friday 8:30 a.m. to 12 p.m.  and 2 p.m. to 3 p.m. by appointment only. Routine ACS services, including passports, registering the birth of a child, and notary services, are scheduled through an online appointment system only.

NOTE: The Consular Section is prepared to deal with emergencies at any time every day of the week.  Emergencies include, but are not limited to: arrest, serious illness, and death of a U.S. citizen.

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