If you are an American citizen in need of emergency assistance, please call +38-044-521-5566 during regular business hours or +38-044-521-5000 after hours. For non-emergency assistance, you can reach us via e-mail at kyivacs@state.gov
Overseas Citizens Services Emergency Number in the United States: 202-501-4444 (call from overseas); 1-888-407-4747 (from the U.S.)
These numbers are NOT for visa inquiries.
Operational hours of the U.S. Embassy in Kyiv (and associated offices/sections) are Monday–Friday, 8:30 a.m. – 5:30 p.m. Consular services are by appointment only.
The Embassy is closed to the public on weekends and U.S. and Ukrainian Holidays.
For more information, please contact: 044-521-5000.
The U.S. Embassy address is:
U.S. Embassy in Ukraine
4 A.I. Sikorsky St. (formerly Tankova)
04112 Kyiv, Ukraine
(Nearest metro: Beresteiska)
Consular Section public hours are Monday-Friday 8:30 a.m. to 12 p.m. and 2 p.m. to 3 p.m. by appointment only. Routine ACS services, including passports, registering the birth of a child, and notary services, are scheduled through an online appointment system only.
NOTE: The Consular Section is prepared to deal with emergencies at any time every day of the week. Emergencies include, but are not limited to: arrest, serious illness, and death of a U.S. citizen.
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