The U.S. Embassy’s American Citizen Services (ACS) Unit provides a variety of emergency and non-emergency services to U.S. citizens in Ukraine. We visit U.S. citizens in jail, assist families and friends following the death of a U.S. citizen loved one, offer help to U.S. children and families involved in abduction, custody, child support, and other cases, check on the welfare of U.S. citizens, provide notary services (by appointment), and help U.S. citizens who are the victims of crime. Detailed information on these services is available via the links on this page.
Due to the upcoming series of May holidays, the American Citizen Services unit will have limited availability of public appointments between April 26th and May 10th. Citizens who need services related to passports, Consular Reports of Birth Abroad or notarials are encouraged to apply early to avoid possible delays in early May.
Please note that American Citizen Services (ACS) Unit does not handle any visa matters. Visa related inquiries should be addressed to the appropriate visa unit in the Visas section.
Exercise increased caution in Ukraine due to crime, civil unrest and elections. Some areas have increased risk. Read the entire Travel Advisory here.
Citizen Liaison Volunteer Program
Volunteer to assist U.S. citizens in your community! For details press here.