U.S. Citizen Services

The U.S. Embassy’s American Citizen Services (ACS) Unit provides a variety of emergency and non-emergency services to U.S. citizens in Ukraine. We visit U.S. citizens in jail, assist families and friends following the death of a U.S. citizen loved one, offer help to U.S. children and families involved in abduction, custody, child support, and other cases, check on the welfare of U.S. citizens, provide notary services (by appointment), and help U.S. citizens who are the victims of crime. Detailed information on these services is available via the links on this page.

Please note that American Citizen Services (ACS) Unit does not handle any visa matters.  Visa related inquiries should be addressed to the appropriate visa unit in the Visas section.

 Do not travel to Ukraine due to Russia’s full-scale invasion.  The Department of State continues to advise that U.S. citizens not travel to Ukraine due to active armed conflict.  Those U.S citizens in Ukraine should depart if it is safe to do so using commercial or other privately available ground transportation options. Read the entire Travel Advisory here.

Alerts and Messages

See all Messages and Alerts for U.S. Visitors to Ukraine.