Security Alert: Welcome Center for U.S. Citizens Entering Poland from Ukraine

February 14, 2022

The security situation in Ukraine continues to be unpredictable due to the increased threats of Russian military action.  Conditions may deteriorate with little notice.  U.S. citizens in Ukraine should depart immediately using commercial or other privately available transportation options.

U.S. citizens may now enter Poland across the land border with Ukraine.  No advanced approval is required.  We encourage those traveling into Poland by land from Ukraine to cross at the Korczowa-Krakovets or Medyka-Shehyni border crossings.

The U.S. Embassy has opened a Welcome Center near these border crossing points to provide assistance to U.S. citizens entering Poland from Ukraine.  If you are a U.S. citizen traveling into Poland by land from Ukraine and need assistance, please visit our Welcome Center in the second floor conference room of the SPA Gloria Hotel, Sybiraków 31, 37-700 Przemyśl, Poland.  Welcome Center representatives will be available to assist U.S. citizens 24 hours a day, but if you need assistance outside the hours of 8:00 a.m. and 6:00 p.m., please call +48 539 147 850 so that staff can arrange to meet you in the center.

In most cases, U.S. citizens departing Ukraine must present a valid U.S. passport and proof of COVID-19 vaccination.  Travelers are also encouraged to present a negative test result from a PCR or antigen COVID-19 test taken as recently as possible.  U.S. citizens should be prepared to comply with country-specific entry requirements, which may differ from the entry requirements for travelers arriving by plane.

U.S. citizens who decide to remain in Ukraine and do not depart immediately, as advised, should complete this online form so we may better communicate with you.  U.S. citizens in Ukraine should be aware that the U.S. government will not be able to evacuate U.S. citizens in the event of Russian military action anywhere in Ukraine.

For additional inquires please call +48 22 504 2784 or +48 22 504 2000 (U.S. Embassy Warsaw), or +48 12 424 5100 (U.S. Consulate General Krakow), or email or

Additional Actions to Take:

  • Visit the U.S. Embassy in Kyiv’s webpage to view the most recent safety and security alerts for U.S. citizens.
  • Regularly monitor local and international news and social media news channels.
  • Ensure travel documents are valid and easily accessible.
  • Review your personal security plans and always have a contingency plan in place that does not rely on U.S. government assistance.
  • Get a COVID vaccine to facilitate your travel.
  • Enroll in the Department of State’s Smart Traveler Enrollment Program (STEP).  STEP enrollment gives you the latest security updates and makes it easier for the U.S. Embassy to contact you in an emergency.
  • Regularly monitor the State Department’s website for current Travel Advisories.  Read the Country Specific Information for Ukraine.  For additional information, refer to the “Traveler’s Checklist” on the State Department’s website.
  • Please see information on What the Department of State Can and Can’t Do in a Crisis.

For Assistance: